YOUR QUESTIONS

Shopping Questions

Q: What sizes and colours do the shoes come in?

A: All shoe styles are shown with the correct range of sizes and colours, no other sizes or colours are available.

Q: How do I buy something?

A: Making a purchase could not be easier. Just browse our products when you find what you want click the little square box next to your desired colour and size then click on the Add To Shopping Bag button. After you have finished your selection, click on "Secure Checkout" you will transferred to the secure payment pages of Sage Pay where you will be asked for your Name, Address a little contact information and your payment card details, then your done, your items will be with you in a few days.

Q: How long will you keep my shopping basket?

A: Your shopping basket exists as long as you keep the browser window open, once you close your browser your basket will be emptied.

Payments & Security Questions

Q: How am I protected when shopping with Linzishoes.com?

A: All payments are handled by two of the world leading online payment companies, PayPal and SagePay. All your debit/credit card information is handled by them, and never seen by anyone unauthorised.

Q: What payment cards does Linzishoes.com accept?

A: All the various versions of Visa & Master Card

Q: Does Linzishoes.com store my debit or credit card details?

A: No, your debit or credit card details are only known to Sage Pay one of the UK's leading online payment processing companies. Linzishoes.com is informed once your payment has completed.

Any Other Questions

Q: How can I ask something not answered here?

A: Our contact e-mail address is: cs@linzishoes.com

Q: How long does it take to get a response to an e-mail query?

A: We check our e-mails regularly throughout every working day so we endeavour to respond to e-mails within a couple of hours, but please allow up to 48 hours for a response. If you send a query during the weekend we will endeavour to answer those e-mails during the following working day. We regret we cannot guarantee response times.